cms_WY: 73
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
73 | BONNIE BLUEJACKET MEMORIAL NURSING HOME | 535019 | 388 SOUTH US HWY 20 | BASIN | WY | 82410 | 2019-03-27 | 565 | E | 0 | 1 | GU4111 | Based on review of resident council meeting minutes and resident and staff interview, the facility failed to ensure grievances from the resident council were acted upon and followed through to resolution for 3 of 3 months reviewed (January 2019, (MONTH) 2019, (MONTH) 2019). The findings were: 1. Review of the resident council minutes for (MONTH) 2019, (MONTH) 2019, and (MONTH) 2019 showed concerns with the dietary, nursing, and housekeeping departments. The following concerns were identified: a. Review of the (MONTH) 2019 resident council minutes showed 3 concerns related to dietary and 5 concerns related to nursing. The concern in regard to staffing from 2 PM through supper showed a follow-up of In-service staff. The follow-up section to the remaining 7 concerns was left blank. b. Review of the (MONTH) 2019 resident council minutes showed 2 concerns related to nursing and 2 concerns related to housekeeping. The 2 nursing concerns were in regard to call lights and waiting for assistance from staff; the follow-up section was left blank. One housekeeping concern about missing blankets showed a follow-up of In-service staff. The additional housekeeping concern identified had a follow-up section that was left blank. c. Review of the (MONTH) 2019 resident council minutes showed 3 nursing concerns related to call light response time and the manner in which staff communicated when they responded. The follow-up to these concerns was marked as In-service. 2. Interview with 11 residents on 3/25/19 at 1:30 PM revealed they were told the issues had been addressed; however the identified nursing concerns continued to occur. 3. Interview with the social service director on 3/25/19 at 2:13 PM revealed the concerns identified at the resident council meeting were given to the appropriate department for resolution. She stated the nursing department was then educated at their monthly staff meeting. In addition the resident council minutes used to include the resolution of the concerns; however she thought that was no longer a requirement. 4. Interview with the DON on 3/27/19 at 12:03 PM revealed she educated staff in regard to the identified concerns, but had not investigated them. In addition she stated she had not attended a resident council meeting since becoming the DON in (MONTH) of 2019. | 2020-09-01 |