cms_VT: 64
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
64 | BURLINGTON HEALTH & REHAB | 475014 | 300 PEARL STREET | BURLINGTON | VT | 5401 | 2017-12-14 | 576 | C | 0 | 1 | 0QUX11 | Based upon interviews the Facility failed to assure that all residents have reasonable access to mail per their choice. This has the potential to effect all residents. Findings include: 1. During interview on 12/12/17 at 10:06 AM, eight active members of the Resident Council voiced concerns regarding not having access to their personal mail on Saturdays. Several residents stated it would be nice to get (mail) over the weekend and they were aware that U.S. postal service (USPS) mail delivery services happens elsewhere on Saturday. One resident stated that the mailman has been observed near the building. When asked why the mail is not delivered, one resident stated because I think there is no (facility) staff to sort the mail. Per interview on 12/13/17 at 1:20 PM the receptionist explained that when mail is delivered by the USPS, it is sorted unopened, by the type I.E. the resident's business mail is given to the Social Worker who then distributes it to the residents and all other resident's mail is sorted by the Activity department and with the help of volunteer residents then gets delivered to the resident. The receptionist stated mail is delivered for the residents, Monday though Friday but not on Saturday. When asked if residents can get their mail if they would like to, the receptionist acknowledged we asked the postal system, years ago, not to bring (resident mail) on Saturdays as there is no one is in this office to sort the mail, (by the respective departments). | 2020-09-01 |