cms_UT: 46
Data source: Big Local News · About: big-local-datasette
| rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46 | MT OLYMPUS REHABILITATION CENTER | 465006 | 2200 EAST 3300 SOUTH | SALT LAKE CITY | UT | 84109 | 2018-04-30 | 725 | E | 1 | 1 | C87F11 | > Based on observation, interview and record review it was determined, for 7 of 43 sample residents, that the facility did not provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psycohosical well-being of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity and diganosis of the facility's resident population in accordance with the facility assessment. Specifically, residents complained to the surveyors and in resident council meetings about the staffing level, and waiting time required for the call lights to be answered. Resident identifiers: 1, 2, 22, 30, 39, 60 and 62. Findings include: 1. On 4/23/18 at 11:49 AM, an interview was conducted with resident 22. Resident 22 stated that she felt that the facility did not have enough staff. Resident 22 stated that after she would use her call light, she would wait for half an hour or longer for someone to respond. Resident 22 stated that the staffing was worse in afternoon hours and on weekends. 2. On 4/23/18 at 4:10 PM, an interview was conducted with resident 2. Resident 2 stated that the facility did not have enough staff available. Resident 2 stated that the facility had no consistency with staffing and that some days the facility would have multiple agency staff who would not know the residents or what to do with them. Resident 2 stated that he would wait for an hour or longer at times for someone to help him out of the bed and to his wheelchair. Resident 2 stated that the administration was aware of this problem because residents would mention the staffing issue during resident council meetings. Resident 2 stated that often the staff would walk into a room, would turn the call light off and inform the resident that they would be back in few minutes, then never return. Resident 2 stated that the call light would have to be reactivated. 3. On 4/26/18 at 6:10 PM, an interview was conducted with resident 39. Resident 39 was observed to be sitting on her bed with the call light on the floor. Resident 39 stated that the facility should have more staff available. Resident 39 stated that most of the time the staff would respond to her call light in 10-15 minutes. Resident 39 stated that sometimes the staff would walk into her room, turn the call light off and would say that they would come back. Resident 39 stated that the staff would never return until approximately 45 minutes later or not come back at all. 4. On 4/26/18 at 6:20 PM, an interview was conducted with resident 60. Resident 60 stated that the facility needed more staff. Resident 60 stated that he would wait for long periods of time for the call light to be answered, some days 30 minutes or more. Resident 60 stated that most of the staff were good and wanted to help, but they would be just very busy all the time. 5. On 4/26/18 at 6:25 PM, an interview was conducted with resident 62. Resident 62 stated that the facility did not have enough staff available and that people in the building would wait for long periods of time for someone to respond to their call lights. 6. On 4/26/18 at 6:32 PM, an interview was conducted with resident 1. Resident 1 stated that the facility and residents could benefit from more staff. Resident 1 stated that he waited for his call light to be answered for up to an hour. Resident 1 stated that the staff would sometimes come into the room only to turn the light off, tell them that they would be back in few minutes and that they would never come back until the call light was reactivated or would came back few hours later. Resident 1 stated that the facility would have agency staff coming to help very often and he did not like that because the majority of the agency staff would not know the residents or how to perform certain tasks. Resident 1 stated that it was hard on the residents but also the facility staff who would need to train the agency staff and to be pulled away from their regular duties. 7. On 4/26/18 at 6:40 PM, an interview was conducted with resident 30. Resident 30 stated that the facility had a problem with the staffing and that she would wait for long periods of time for someone to answer her call light when she would need help. On 4/30/18 at 6:00 PM, an interview was conducted with Registered Nurse (RN) 5. RN 5 stated that if someone would call in sick or have an emergency, then they would be short staffed. RN 5 stated that the facility would use agency staff to fill openings in the schedule and that she (RN 5) would spend half of her shift training them what to do so she would not be able to finish her own tasks. RN 5 stated that they would always benefit from few extra people. On 4/30/18 at 3:18 PM, an interview was conducted with RN 7. RN 7 stated that she had recently hired on full time with the facility, but that she had worked as an agency nurse in the facility prior to her full time job. RN 7 stated that when she worked as an agency nurse, she had maybe 20 minutes of training before she was working the floor, and that training consisted of computer program training only. RN 7 stated that she had not had any training except for the computer program. On 4/30/18 at 2:30 PM, and interview was conducted with the facility Director of Nursing (DON). The facility DON stated that they had enough staff available. The DON stated that their staffing schedule was created based on the census. The DON stated that they would have agency staff from time to time, but that they tried to have less and less of them. The DON stated that it was hard to keep good employees, that they would pay their staff really well, and that people would go to work somewhere else or would quit their jobs for different reasons. The DON stated that they were always hiring. On 4/26/18 at 2:03 PM, an interview was conducted with resident council attendants. The residents complained that call lights go unanswered. One resident stated my legs have gone numb on the toilet while waiting for someone to come. Another stated I timed them and it once took them an hour and thirty five minutes to attend to me Another stated We try to use the call lights, but they're much more responsive to yelling. We feel bad about it but you got to holler when you got to holler. | 2020-09-01 |