cms_SD: 1
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
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1 | PRAIRIE HEIGHTS HEALTHCARE | 435004 | 400 8TH AVENUE NW | ABERDEEN | SD | 57401 | 2018-03-29 | 565 | E | 0 | 1 | XF2S11 | Based on observation and interview the provider failed to ensure: *Meals were served on time for two of two observed meals in the main dining room. *Residents were aware of alternative meal options in one of two dining rooms (main dining room). Findings include: 1. Interview on 3/26/18 at 4:45 p.m. with the administrator revealed the meal times were: *In the rehabilitation (rehab) dining room breakfast was served at 7:30 a.m., lunch at 11:30 a.m., and supper at 5:30 p.m. *In the main dining room breakfast was served at 8:00 a.m., lunch at 12:00 noon, and supper at 6:00 p.m. Surveyor Observation on 3/26/18 from 5:54 p.m. through 6:30 p.m. in the main dining room revealed: *At 6:11 p.m. the serving window was closed. -No meals had been served yet. *At 6:15 p.m. the serving window opened, and the first tray was served. -An unidentified resident refused the tray and asked for soup. --She kept the bread and fruit. -Three out of four of the residents at the same table refused their tray and only took the fruit. Observation and interview on 3/27/18 from 6:13 p.m. through 6:20 p.m. in the main dining room revealed: *At 6:13 p.m. the serving window was opened. -The kitchen had not started serving. *Interview at 6:15 p.m. with licensed practical nurse D regarding resident choices for meals revealed: -They did not ask the residents prior to the meal as to what they would like to eat. -He stated We tried that once and it didn't work. -He said A resident would order fish for supper and then once supper came they would be like I don't want fish, and the server would say Yes you ordered this at breakfast today, and the resident would be like, No I don't want it, I want something else. -He thought it worked better now. --They just took the tray with the main menu meal option and if they did not want it they offered the alternative. *At 6:19 p.m. the serving window opened. *At 6:20 p.m. the first tray was served. Interview with a resident representative revealed: *Supper is routinely not served until 6:20 p.m. or 6:30 p.m. -Supper time was 6:00 p.m. *The resident would request to go back to her room before she received her meal. -He waits till 6:20 p.m. or 6:30 p.m. to take her to supper in hopes they have started serving supper. Surveyor Confidential interview on 3/28/18 at 9:30 a.m. with a group of residents revealed: *They had not gotten choices for meals. *They would be served the main meal option, and if they had not wanted it they would be told what the alternative was and could choose then. -They did not know the alternative options until they turned down the main item. *They would have liked to had choices and had the alternatives posted on the menu. *If they did not want the main dish, alternative meal option, or soup then they had to wait until the rest of the residents were served. *They were not able to recall a time the staff had asked them what they wanted prior to meal services. *The meal was never served at 6:00 p.m. -It was usually 6:20 p.m. or 6:30 p.m. before it was served. *They would like the meal to have been served at the scheduled time. Interview on 3/28/18 at 2:43 p.m. with the administrator regarding meal service revealed and confirmed: *They had complaints of beverages being served warm, so they had changed that system. *The meal was served late due to the change in the beverage system. *She knew the meals were not served on time. *Residents had not gotten a choice for their meals until they refused the main meal item. *The alternative meal option was not listed on the posted menu. | 2020-09-01 |