| 22 |
SANTA FE CARE CENTER |
325030 |
635 HARKLE ROAD |
SANTA FE |
NM |
87505 |
2019-07-19 |
804 |
E |
0 |
1 |
W7WU11 |
Based on record reveiw and interview, the facility failed to ensure the food was palatable for 6 (R #11, R #37, R #55, R #57, R #86, and R #201) of 6 (R #11, R #37, R #55, R #57, R #86, and R #201) residents reviewed for food. Two residents (R #55 and R #201) said the food was cold and 4 residents said the food was not good (R #11, R #37, R #57, and R #86). This deficient practice has the potential for residents to not eat meals and could lead to weight loss. The findings are: [NAME] On 07/15/19 at 3:50 PM during an interview, R #11 revealed, The food isn't very tasty. B. On 07/15/19 at 9:37 AM during an interview, R #86 revealed that a few months ago they had chicken on a bun for four days in a roll and the chicken was dry and about two weeks ago R #86 ordered a Cesar Salad and the lettuce was brown around the edges. C. On 07/16/19 at 3:47 PM during an interview, the Dietary Manager revealed that he started a food committee to address the residents' concerns and suggestions regarding the food. D. On 07/18/19 at 3:36 PM during an interview, the Dietary Manager (DM) revealed that about two or three weeks ago R #86 brought a salad back to the kitchen because the lettuce was wilted around the edges. When asked what he observed, he reported that if he had been served that salad in a restaurant he would have complained. He reported that his staff stacked the salads on top of each other in the refrigerator and this caused the lettuce to appear wilted. E. On 07/15/19 at 2:58 PM, during an interview, R# 37 stated, The food is so bad that I lose my appetite. I am on no special diet; the food just tastes bad. I hoard salt to try and make it taste better. I have not said anything. I am reluctant to speak out. I don't want to get people mad (at me). F. On 07/15/19 at 10:15 AM, during an interview, R #55 stated, The food at best is fair, at best not great. It is not hot enough. I eat in my room. I have told staff the food is not hot, it is cold. [NAME] On 07/19/19 at 8:06 AM, during observation, R #201 said to RN #1, I cannot eat this food. The food is cold and the grease is congealed. RN #1 stated to R #201, There are no alternatives available for breakfast and left the room. |
2020-09-01 |