cms_NH: 40
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
40 | GREENBRIAR HEALTHCARE | 305005 | 55 HARRIS ROAD | NASHUA | NH | 3062 | 2018-12-19 | 584 | B | 0 | 1 | P2R411 | Based on observation, and interview, it was determined that the facility failed to provide a homelike dining environment for 3 out of 5 buildings. (Resident identifiers #87,#187 and #191.) Findings include: Observation on 12/13/18 of Building 2 dining area at 12:56 p.m. revealed a white erasable board that stated that lunch would be at 12:00. Several residents were at various tables waiting for lunch to be delivered complaining to each other that lunch is always late and wondering how long today. Interview at 12:15 p.m. with Resident #87, #187 and #191, revealed that lunch is always late. Observation at 12:56 p.m. revealed that the lunch cart arrived and that lunch trays were being distributed to different tables by two staff members. At 1:03 p.m. Resident #87 did not like the meal serve and pushed the tray away. The staff members did not stop and ask Resident #87 if Resident #87 wanted an alternate. At 1:14 p.m. this resident got up to leave the room and the staff asked if Resident #87 was done and which time an affirmative answer was stated. Further observations revealed that all meals stay on the trays whether in the dining area or in the rooms in Building 2. Interview with Resident #87 at 1:45 p.m. revealed that the lunch trays are always late and if you do not like the main meal you can ask for an alternate but it will take up to an hour to get it so why bother. It would be nice to have some music while we eat; it is so quiet it and so institutional on the lunch trays. Interview on 12/19/18 at 1:45 p.m. with Staff C, (Administrator) revealed that they have tried everything with dining. With trays and without trays but can not seem to keep boundaries from other residents; so it is easier with the trays. Observation on 12/13/18 in the West Wing dining room of building one, a dementia unit, revealed the absence of a homelike environment as all twenty-three residents there for lunch received their meals on trays which remained left in front of them for the entire meal. | 2020-09-01 |