| 37 |
THE MEADOWS ON UNIVERSITY |
355024 |
1315 S UNIVERSITY DR |
FARGO |
ND |
58103 |
2018-06-28 |
804 |
E |
0 |
1 |
ROZG11 |
Based on observation, review of facility policy, group interview, resident interview, and staff interview, the facility failed to serve food at palatable and appetizing temperatures for 7 of 7 residents attending the group interview (Resident A, B, C, D, E, F, and G) and 4 of 11 sampled residents (Resident #16, #25, #35, and #65) interviewed. Failure to serve foods at a temperature acceptable to residents may result in decreased intake, weight loss, and inadequate nutrition. Findings include: Review of the facility policy titled Food Temperatures at Point of Service occurred on 06/28/18. This policy, dated (MONTH) 2014, stated, The regulation that addresses food temperatures at point of service to the patient . 'each patient receives and the facility provides: (1) Food prepared by methods that conserve nutritive value, flavor, and appearance; (2) Food that is palatable, attractive, and at the proper temperature.' The intent . states that 'Food should be palatable, attractive and at the proper temperature as determined by the type of food to ensure patient's satisfaction.' . A temperature or range of temperatures at point of service is not defined in the regulation or Guidance to Surveyors. Patient acceptance is used as a guide and consideration is given to the time the food sits at temperatures between 135 (degrees) Fahrenheit (F) and 41 degrees F. The resident group interview occurred on 06/26/18 at 10:37 a.m. The residents who attended group reported the food is always at least 30 minutes late, can be as late as 90 minutes, and the food is always cold. - During an interview, the morning of 06/25/18, Resident #65 stated that his food is sometimes cold because his tray will come without silverware or condiments, and by the time they bring the items to him, the food is cold. - During an interview on 06/26/18 at 9:47 a.m., Resident #16 stated she is the last person to get served her meal tray and the food is cold when I get it. - During an interview on 6/26/18 at 10:55 a.m., Resident #25 stated the food is not served on time and the temperature of the food is fair. - During an interview on 06/26/18 at 1:30 p.m. Resident #35 stated the food is bad and thinks he is losing weight. Observation of tray-line occurred on 06/26/18 at 12:24 p.m. Observation showed one dietary staff member dishing the food on the plates and setting them on top of the counter. Observation showed up to 4 uncovered plates at a time on top of the counter waiting to be placed on a tray and covered with an insulated cover. During an interview on the morning of 06/28/18, an administrative dietary staff member (#12) acknowledged a problem with late meals and confirmed the plates should not sit on the counter uncovered. Failure to serve foods at palatable temperatures may negatively impact residents' meal consumption. |
2020-09-01 |