cms_AL: 38
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
38 | PLANTATION MANOR NURSING HOME | 15015 | 6450 OLD TUSCALOOSA HIGHWAY P O BOX 97 | MC CALLA | AL | 35111 | 2018-04-19 | 577 | C | 0 | 1 | K9LV11 | Based on observations, interview, and a review of a facility policy titled, MEGA RULE REVIEW TOOL, the facility failed to ensure postings for the local and state ombudsman included an electronic mailing address. This was observed on one of three survey days and had the potential to affect all ninety-eight residents that reside in the facility. Findings Include: A review of an undated facility document titled, MEGA RULE REVIEW TOOL, revealed: . Resident Rights . Furnish a list of names, addresses (mailing and email), and telephone numbers of all pertinent State regulatory and information agencies, resident advocacy groups . the State Long-Term Care Ombudsman program . An observation was made on 4/17/18 at 2:57 PM of the Ombudsman poster in the main lobby and on the east wing. The posters did not have the Ombudsman's email address listed. An observation was made on 4/17/18 at 5:15 PM of three posters with the Ombudsman's information. The Ombudsman's email address was not listed in the information. An interview was conducted with EI (Employee Identifier) #3, the Social Services designee, on 4/19/18 at 12:34 PM. EI #3 was asked who was responsible for ensuring contact information posted in the facility was complete and she answered, Me. EI #3 was asked what postings should be available to the residents and visitors. EI #3 answered, We have to have the local and state ombudsman, the elder abuse neglect exploitation hotline, and complaint hotline. EI #3 was asked what should those postings include. EI #3 answered, Name, address, email address, and phone number. EI #3 was asked had all of those requirements been included on the posters in the facility during the survey. EI #3 answered, Not the email address. EI #3 was asked what was the concern of posted contact information not including an email address. EI #3 answered, If they couldn't reach them on the phone, they may be able to reach them via email. | 2020-09-01 |